Contact Us

How To Contact Us

We strive to respond to all inquiries within 24-48 business hours. If you have not received your response, please check your spam or junk mail folder. Our support team is working remotely and we appreciate your patience if there is a delayed response via phone or email.

Customer Support Email

customerlove@jlab.com support@jlab.com

Brands and General Inbox Email

thelab@jlab.com

Phone US Customer Support VIP Help Line:

1-405-445-7219

Office Hours:

M-Th: 8am - 4:30pm (PST)

Friday: 8am - 2pm (PST)

International Customers(outside of US)

International Customer Support Page

Contact Form

Complete the form below to connect with our support team.

We strive to respond to all inquiries within 24-48 business hours. If you have not received your response, please check your spam or junk mail folder. Our support team is working remotely and we appreciate your patience if there is a delayed response via phone or email.

What's New and Hot at JLab

Explore Best Sellers

Find the Perfect Headphones For You

Take the Quiz

Products

The app can be used to customize the products below.